Troubleshooting steps to fix the issue of Gmail not receiving the emails

Everybody is now aware of how vital Gmail is in the market as the communication mode between the business associates and users is the emails. In this case, not receiving the emails can hamper your business and you an invite a big trouble for you. So, you need to take the steps ASAP to fix this issue.

Steps to take if you are not receiving the emails:

Gmail can be down:

The Gmail account can be temporarily down, which is why you might not be receiving the emails. If you want to check the server's current status, you can go to the down detector on your website. You need to write down the Gmail in your search bar and then hit the return button. After that, you will have to hit the Gmail to check if there is a Gmail outage. If you find it, then you will have to wait for the servers to work fine.

Try a different browser to open the Gmail:

If you are not receiving the emails in your Gmail account and the servers are down, you can try to open your Gmail ID in the different browser and see whether the issue is resolved. This step will rectify the issue of Gmail not receiving the emails.

Turn off email forwarding:

Sometimes, it can be when your emails are heading to another account because of the "Email forwarding" option. In this case, you have to make sure that your email forwarding option is not turned on. However, if it is on, then you need to turn it off to eradicate the issue. Follow the steps mentioned below to do this.

  • You have to first select the settings and then choose the option of Forwarding and POP/IMAP option.

  • After that, you have to hit the option of disable forwarding option.

  • In the next step, you have to turn off the email forwarding and hit the option of "Save changes" button to complete the process. 

Delete Email Filters:

  • For this, you need to click on the Settings button and check the filters and the blocked address in your email account.

  • The filters tab will get open, and you can select all the filters that will be listed on that tab.

  • In the last step, you will have to press the delete button so that you can delete the filters that are applied to your email account.

You can take the above-mentioned steps if your Gmail is not Receiving Emails . You are also free to contact the customer support for this.


Post a comment